PRIVACY POLICY

Your privacy matters to us

Learn how SYNCCAD collects, uses, protects, and manages personal information when you use our website, services, and digital products.

On This Page

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Payments

5. Email & Newsletter

6. Third-Party Services

7. Data Security

8. Your Privacy Rights

9. Changes to This Policy

10. Contact Us

Privacy Policy

Last Updated: September 2026

SYNCCAD respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, use our services, or purchase our digital products.

Information We Collect

Depending on how you use our website, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Country

  • Project information

  • Files or links submitted for project inquiries

  • Order and transaction information

  • Newsletter subscription information

  • Information about how you use our website

We only collect information that is reasonably necessary to provide our services, process orders, respond to inquiries, and improve our website.

How We Use Your Information

We may use your information to:

  • Respond to project inquiries

  • Prepare quotations and proposals

  • Provide CAD, 3D modeling, and visualization services

  • Process digital product orders

  • Deliver purchased digital files

  • Provide customer support

  • Send newsletter updates when you subscribe

  • Improve our website, products, and services

  • Maintain website security

  • Meet legal and business requirements

Payments

Payments may be processed through third-party payment providers. SYNCCAD does not need to store your complete payment card information.

Email & Newsletter

If you subscribe to our newsletter, we may send you updates about SYNCCAD services, digital downloads, CAD resources, and company news.

You can unsubscribe at any time using the unsubscribe option included in our emails.

Third-Party Services

We may use trusted third-party providers for services such as:

  • Website hosting

  • Payment processing

  • Email delivery

  • Analytics

  • File delivery

  • Website security

These providers may process information as necessary to provide their services.

Data Security

We take reasonable steps to protect information submitted through our website. However, no online system can guarantee complete security.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

To make a privacy request, contact SYNCCAD through our Contact page.

Changes to This Policy

We may update this Privacy Policy when our services, website, or legal requirements change.