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CAD Service FAQs

Have questions about submitting a CAD request to SYNCCAD? This guide answers common questions about Simple CAD Jobs, references, pricing, delivery timing, revisions, and what to expect before and after submitting a request.

SYNCCAD focuses on clearly defined CAD file preparation and modification tasks. Each request is reviewed before work begins to confirm the scope, required information, and eligibility.

Frequently asked questions

Here are some common questions about our company.

A Simple CAD Job is a clearly defined CAD file preparation, conversion, drawing, modeling, or modification task that can be completed within a straightforward scope.

Examples may include:

  • Creating a simple 2D CAD drawing
  • Preparing a simple 3D CAD model
  • Converting CAD files between agreed formats
  • Creating CAD from a drawing, sketch, or image
  • Modifying an existing CAD file
  • Preparing simple brackets, mounting plates, or enclosures

Eligibility depends on the actual references, geometry, requested changes, and required output.

Can a DWG file be converted to DXF?

This may be possible depending on the source file, required output, and supported workflow. Some drawing information or application-specific features may not transfer exactly.

Eligible Simple CAD Jobs are priced at $48.

The $48 price applies only when the submitted request meets the Simple CAD Job scope.

If a request is outside the simple-job scope, SYNCCAD may review the requirements and provide a custom quote instead.

The 48-hour delivery period starts after payment has been received and all required references and information are complete.

Submitting a request does not automatically start the production clock.

If important dimensions, source files, instructions, or other required information are missing, the request may need clarification before production begins.

You can provide the references that are relevant to your CAD request, such as:

  • Existing CAD files
  • Technical drawings
  • PDFs
  • Sketches
  • Images or photographs
  • Dimensioned drawings
  • Marked-up revisions
  • Other reference material relevant to the requested work

The exact input and output formats depend on the requested task.

If you need a specific format, state it clearly in your request so it can be reviewed before payment.

Yes, when dimensions are important to the requested CAD work.

Useful information can include:

  • Overall dimensions
  • Thickness
  • Hole diameters
  • Hole locations
  • Spacing
  • Angles
  • Radii
  • Internal dimensions
  • Mounting dimensions
  • Units such as mm or inches

A clear drawing with complete dimensions can make the request easier to review.

Yes, sketches and images can be used as references for eligible CAD requests.

However, an image by itself may not provide enough information to determine exact dimensions or geometry.

For better results, provide:

  • Known dimensions
  • Multiple views when available
  • Clear photographs
  • Dimensioned sketches
  • Existing drawings
  • Additional reference files

SYNCCAD reviews the available information before confirming the scope.

Yes. Simple CAD modifications can include clearly defined changes such as:

  • Changing dimensions
  • Moving or resizing holes
  • Modifying simple profiles
  • Updating slots or cutouts
  • Changing simple 3D features
  • Updating drawing information
  • Applying clearly specified revisions

The original CAD file and clear revision instructions should be provided whenever possible.

Yes, CAD conversion can be requested when the source and required output are clearly defined.

Examples include workflows such as:

  • DWG to DXF
  • STEP to STL
  • PDF to DWG
  • PDF to DXF

Conversion requirements vary depending on the source file and intended output.

The required format and conversion scope should be confirmed before payment.

SYNCCAD reviews the submitted information before production.

If important information is missing or the requested scope is unclear, clarification may be required before the job can be confirmed.

This helps avoid starting work based on assumptions.

Multiple changes can be included when they are clearly defined and remain within the confirmed Simple CAD Job scope.

For example:

Change the four mounting holes from Ø6 mm to Ø8 mm, keep their existing center locations, and update the related drawing dimensions.

If the requested changes significantly increase the complexity or scope, the request may no longer qualify as a $48 Simple CAD Job.

If you need a change after delivery, provide the delivered file together with clear revision instructions.

The new request will be reviewed based on the requested changes and the applicable scope.

Do not assume that every post-delivery change is automatically included.

No.

SYNCCAD prepares CAD files according to the confirmed request and available references. The service does not constitute independent engineering validation or a guarantee of:

  • Manufacturability
  • Structural performance
  • Safety
  • Material suitability
  • Final tolerances
  • Tooling compatibility
  • CNC, laser cutting, or 3D printing results
  • Final assembly or product performance

The customer and manufacturer remain responsible for final manufacturing requirements and validation.

No.

SYNCCAD focuses on CAD file preparation and related digital CAD tasks.

The customer can use the resulting CAD files with their chosen manufacturer or production workflow.

A clear request should include:

  1. What you want created, converted, or modified
  2. The source/reference files
  3. Important dimensions
  4. Units
  5. Required changes
  6. Desired output format
  7. Relevant manufacturing or application information
  8. Any revision notes or marked-up drawings

The clearer the request, the easier it is to review the scope.

The typical process is:

Submit References → Scope Review → Confirm Scope & Price → Payment → CAD Preparation → Delivery

Production begins after payment is received and the required references and information are complete.

For eligible Simple CAD Jobs, the confirmed delivery target is 48 hours from that point.

Yes, if additional information is needed to clarify the request.

However, incomplete information can delay scope confirmation or the start of production.

It is best to provide all relevant references, dimensions, and instructions with the initial request whenever possible.

The right format depends on how the file will be used.

For example:

  • STEP — commonly used for 3D CAD geometry exchange
  • STL — commonly used for mesh-based 3D workflows
  • DXF — commonly used for 2D CAD geometry
  • DWG — commonly used for CAD drawings

If you are unsure, describe what you need the file for and provide your available references. The required output can then be reviewed as part of the request.

The available references and requested scope are reviewed as part of the request process.

However, this review should not be understood as independent engineering validation, safety review, or a guarantee that the file is suitable for a particular manufacturing process.

If the request does not fit the Simple CAD Job scope, SYNCCAD may review the requirements separately and provide a custom quote where applicable.

The $48 price should not be assumed for complex or undefined work.

Before submitting, check that you have:

  • The correct source files
  • Clear dimensions
  • Correct units
  • Clear revision instructions
  • Relevant sketches or drawings
  • Required output format
  • Any important reference information
  • A clear description of the requested result

A well-prepared request makes scope review easier and reduces unnecessary clarification.

Related Resources

  • Preparing a CAD Request
  • CAD File Requirements
  • How to Choose a CAD Format
  • CAD Revision Checklist
  • CAD File Modification
  • Simple CAD Job Scope

Need Help With a CAD Request?

Have a clearly defined CAD task and the required references ready? For eligible Simple CAD Jobs, the 48-hour delivery period starts after payment is received and all required references and information are complete